Terms of Service
Terms for using our website and services. These apply alongside any signed service agreement.
Alfa Retailers LLC builds and operates automation systems for local service businesses, including our missed-call text-back service, Get Always Answered, and custom automation projects. The specific scope, deliverables, and timeline for any project are defined in the applicable service agreement.
Fees and payment terms for custom projects are as set out in the applicable service agreement. Any third-party service costs required for your project (e.g., texting, hosting, or software subscriptions) are handled as described in that agreement.
You agree to provide accurate information, timely feedback, and any account access reasonably required to deliver the agreed scope. You are responsible for how you use the systems we build, including compliance with laws and platform rules that apply to your business.
Our services may rely on third-party providers (e.g., telephony, email, hosting, analytics). Those providers’ terms and privacy policies apply to their services, and we are not responsible for their availability or actions.
Either party may terminate an engagement with 30 days written notice unless your service agreement states otherwise. Upon termination, we will hand over work product and access as described in that agreement.
To the fullest extent permitted by law, our liability is limited to direct damages up to the fees paid to us in the three months preceding the event giving rise to the claim. We are not liable for indirect or consequential damages, loss of income, or loss of goodwill.
We handle personal data in accordance with our Privacy Policy. You agree to use any systems we provide lawfully and not to send unsolicited messages through them.
These Terms are governed by the laws of the State of Texas, without regard to conflicts of law principles. Any disputes will be resolved in state or federal courts located in Bexar County, Texas.
We may update these Terms from time to time. Continued use of our services after changes take effect constitutes acceptance of the revised Terms. If a material change affects your rights, we will notify you through reasonable means.