Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Introduction
Welcome to Alfa Retailers. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us in other ways.
By using Alfa Retailers' services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- • Name, email address, phone number
- • Property details and address
- • Financial information for payment processing
- • Communication preferences
Automatically Collected Information
- • IP address and browser information
- • Device and usage data
- • Pages visited and time spent
- • Cookies and tracking technologies
Property Information
- • Property address and details
- • Property photos and videos
- • Rental history and performance data
- • Guest reviews and feedback
How We Use Your Information
Service Delivery
To provide property management services, handle bookings, manage guest communications, and optimize rental performance.
Communication
To respond to inquiries, send updates, provide customer support, and send important service notifications.
Analytics & Improvement
To analyze usage patterns, improve our services, develop new features, and enhance user experience.
Legal & Security
To comply with legal obligations, prevent fraud, ensure security, and protect our rights and property.
Information Sharing
We may share your information in the following circumstances:
With Your Consent
When you explicitly authorize us to share specific information.
Service Providers
With trusted third-party service providers who help us operate our business (payment processors, booking platforms, etc.).
Legal Requirements
When required by law, court order, or to protect our rights, property, or safety.
Business Transfers
In connection with mergers, acquisitions, or sales of business assets.
Data Security
We implement appropriate technical and organizational measures to protect your personal information:
Encryption
SSL encryption for data transmission and storage
Access Controls
Restricted access to authorized personnel only
Regular Audits
Periodic security assessments and updates
Compliance
GDPR and data protection regulation compliance
Your Rights
You have the following rights regarding your personal information:
Access & Review
Request access to and review your personal information
Correction
Request correction of inaccurate personal information
Deletion
Request deletion of your personal information
Portability
Request transfer of your data to another service
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please don't hesitate to contact us:
privacy@alfaretailers.com
Phone
210-526-1401
We will respond to your inquiry within 30 days of receipt.
Policy Updates
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
Your continued use of our services after any changes constitutes acceptance of the updated policy.